Note: We don’t collect any data from customers in the EU.

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested

The Information We Collect:

This notice applies to all information collected or submitted on the Home Energy LI website. On some pages, you can make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Street Address
Email Address
Phone Number
Credit/Debit Card Information
Location of your oil tank, and delivery information

On some pages, you can submit information about other people. For example, if you refer a friend to us, you will need to submit the friend’s information. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number
Email Address

How We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else to offer them materials about our services. We do not share this information with outside parties except to the extent necessary to complete that offer.

We use return email addresses to answer the email we receive. Such addresses are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children’s Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

What Personal Data We Collect and Why We Collect It:

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

We keep contact form submissions and the data provided on the forms for customer service purposes, but we do not share the information submitted through them to third parties for marketing purposes. In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit. Where registration is required, the visitor’s email and a username will be stored on the server.

Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website. 3rd party advertising companies may also use cookies for tracking purposes.

Cookies may be used to remember visitor preferences when interacting with the website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to help us analyze our website usage and improve our site experience for our users. Here’s the information on Google Analytics and their privacy policy.  https://support.google.com/analytics/answer/6004245?hl=en

Google, as a third party vendor, uses cookies to serve ads. Google’s use of the DART cookie enables it to serve ads to visitors based on their visit to sites they visit on the Internet. Website visitors may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Who we share your data with

Your data may be shared with third party companies retained by us to help with processing information or with analyzing data. It will never by used to market any information for any other company other than Home Energy LI. The information is used to enhance the vistor’s experience when using the website to display personalized content and possibly advertising. E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates.

How long we retain your data

If you leave a comment, fill out a contact form, or request a quote, the info can be retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Your data may be used by our third party companies to send marketing information via Emma. Here is the Emma privacy notice: https://myemma.com/legal/privacy-notice

Your contact information

Privacy concerns should be addressed to: Privacy Compliance, Home Energy LI, P.O. Box 808, Deer Park, Long Island, NY 11729, Phone: 631-243-5100, Fax: 631-243- 5115, Email: info@homeenergyli.com

Additional Information:

How we protect your data

We have taken measures to protect our users’ data, including technical measures such as encryption; security measures such as two factor authentication; and measures such as staff training in data protection.

What data breach procedures we have in place

We have procedures in place to deal with data breaches, either potential or real, such as internal reporting systems, and contact mechanisms.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by calling us at 631-243-5100 to review that information. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 631-243-5100 or send us an email at info@homeenergyli.com.